Customer Relationship Management (CRM)
CRM controls every aspect of the company’s interactions with its customers or potential customers including generating the Lead, developing the opportunity, taking the order, producing and shipping or supplying the goods and services, receiving payment and supporting the customer afterwards.
Features
- Contact Management makes keeping in touch with your customers and prospects easy
- Mobile CRM provides enables sales and service teams to access enterprise data from anywhere
Benefits
- CRM provides an extensive look of the entire Customer, Supplier or Partner relationship
- Lead and Opportunity management lets you convert more prospects into customers; targeting the highest value opportunities and increasing sales revenue